Day: April 25, 2009

My nineteen years interaction with The State Bank Of India , prompts me to do a research on its abnormal behaviour. The structural pattern of the  bank , may look extremely  solid  and very strong, but in actuality is full of  eccentric porous  and very weak. The functional procedures ,may appear grand and highly disciplined, but in reality is flippant and extravagantly  chaotic.

Pathology is a medical speciality.It consists of anatomical ,clinical, forensic, veterinary, and plant studies.The pathologists are physicians ,who diagnose and characterize disease in living patients by examining biopsies or body fluids.

State Bank’s pathology  is a financial speciality. It considers the credit worthiness, background ,requirement, potentiality .  capacity of the creditor. The appraisal officer , conducts a thorough survey of the intricate details and ratifies the proposal.This is the original worksheet and a normal spread out of any financial institution  But  State Bank has its own formulas. Anomalies and  infringements creep in. The financial pathology undergoes a change. The identities reveal a catch. There is no thumb rule, in extending loan.The extension is lengthened  to high flung industrialist. The limit is curtailed to humble upcoming entrepreneur. The imposition of regulations vary according to specific norms ,formatted by the Committee.  No official takes up the responsibility for the alarming discrepancies.  They place  the claim  on the committee.This proves to be a peculiar significance.

What is a committee? It is basically a group of people officially delegated to perform a function , such as investigating,considering, reporting  or acting on a matter.The committee has on board ,human beings  with life and blood. It does not comprise of demigods, who descend from the other world,who are unaware of the idiosyncrasies of the commercial and industrial genre.Unfortunately , the Committee behaves in a quixotic manner , completely irrelevant to the day to day progressions. It also succumbs to pressure and acts  in a perplexing autocratic deviation

.Medical pathology facilitates treatment , by making a serious attempt to acquire knowledge  related to human disease.

State Bank Of India’s  pathology obstructs  prosperity  by creating a series of harassment  to diffuse  stoicism  leading  to cutomer’s  extinction.

Compiling  a wordbook is a tremendous task. A lexicon consists of the vocabulary of a particular language, persons,field, social class,etc. State bank Of India , has formatted a beautiful glossary of terms pregnant with meanings , connotations and latent inferences , which could be understood only by its officers. The interpretation of the terms are entirely  mind blowing . Never would have anybody , with the reasonable level of education, and a rational degree  of comprehension , accept the indications of the reputed bank’s presentation, nor would have thought or more so dreamt of the definitions of certain common phrases and terminologies.

The experience , I  am having with this presitigious bank , would make anyone spellbound and speechless. Such are the whims and fancies of the officials. A two and half a year back , I got a statement from the branch , of which I am a constituent, that there is no due in my  company’s loan account. This , unobtrusively , I procured to finalise my company’ s balance sheet. Well, the job was done .  The filing of returns and other routione check ups were accomplished by my auditors.So far , so fine.

The gigantic Bank , the biggest in Asia, came with a powerful thunderbolt . almost as massive as its size, calling me to pay further amount, a lumpsum , saying I have not repaid to the ” Full satisfaction ” of the Bank.The penetration has created a dent in my complacence. I fumed ,I shook in  anger.What is their intention?What do they want from me?More money, more money. more money.Where to get? How to get?Why should I pay?. My ramifications  have fallen into deaf ears.This is a typical illustration of their inventory of words. Many more  are there to prove my point, but I restrain myself from exhibiting this one vital concordance.

The lexicon of State Bank Of India,is a worthy contribution to society in general and to the financial institutions in particular. The dictionary is an asset to the world.It should find a place in every library .

Kudos to State Bank Of India .

Long Live the Officials.

May their tribe increase.

God be with them